Refund policy

At N.A Collection, our customers are our first priority. Our customer care team is here to assist you at every step should you wish to exchange your purchased item.

Domestic Orders:
Any item purchased online can be exchanged online within 15 days of purchase.
Items must be unused, with all tags intact, packaging in original condition, and the original invoice provided.
Proof of purchase must be provided, including either the original receipt or order confirmation email.
The reason for exchange (e.g., defective item, wrong size, wrong item, or color) must be clearly stated.
Sale items are final sale and cannot be exchanged.
Stitched items are made to order based on the measurements provided; therefore, N.A Collection ;cannot process exchanges due to fitting issues if items are stitched to the provided sizing.
Exchanges will be processed within 7-10 business days.
For further information or assistance, contact our customer service team at mianobaid555@gmail.com or call us at +92 316 8338859
International Orders: Currently, N.A Collection does not offer an exchange/return policy for international orders. However, if you receive an incorrect or damaged item, please contact our customer care team at mianobaid555@gmail.com

for assistance.
Note: Please take pictures of the package and invoice before opening your order and retain them. Attach pictures of any incorrect or damaged items to your email so we can resolve your issue promptly.
Return Policy:

We want everyone to love their purchase, which is why N.A Collection offers a 07-day refund policy.

Refunds will be processed via bank transfer, or customers may opt for a store credit coupon of equal value, valid for our online store.
All sale items are final sale and cannot be exchanged or returned.